| Metric | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Revenue | $4,827 | $5,228 | $5,469 | $5,994 | $6,237 |
| Gross Profit | N/A | N/A | N/A | N/A | N/A |
| Operating Income | $485 | $432 | $285 | $106 | $650 |
| Net Income | $359 | $419 | $116 | $35 | $426 |

Edwyn
| Metric | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Revenue | $4,827 | $5,228 | $5,469 | $5,994 | $6,237 |
| Gross Profit | N/A | N/A | N/A | N/A | N/A |
| Operating Income | $485 | $432 | $285 | $106 | $650 |
| Net Income | $359 | $419 | $116 | $35 | $426 |
Over the past five years, Hanover Insurance Group has demonstrated steady revenue growth—from US$4.83 billion in 2020 to US$6.24 billion in 2024—even though its reported gross profit remains nil, which is typical in the insurance industry where traditional cost of goods sold metrics do not apply. However, operating income and net income have exhibited significant volatility. After posting a strong operating income of US$484.7 million in 2020, the firm saw declines in 2021 (US$432.3 million) and a sharper drop in 2022 to US$285.1 million. This downward trend continued into 2023, when operating income fell dramatically to US$105.6 million. Net income followed a similar pattern, rising modestly from US$358.7 million in 2020 to US$418.7 million in 2021 before plunging to US$116 million in 2022 and further to US$35.3 million in 2023. A remarkable turnaround occurs in 2024, with operating income rebounding to US$650.1 million and net income climbing to US$426 million, marking significant year-over-year improvements of over 500% and an even more dramatic recovery on the net bottom line compared to the prior year. These swings—particularly the declines exceeding 20% between 2021 and 2023—may be attributed to factors such as fluctuating claims experience, changes in underwriting performance, and varying market conditions that could impact expense management and investment income. While the revenue trajectory remains robust, the income volatility suggests that Hanover Insurance Group’s profitability is sensitive to operational and market risks inherent in the insurance industry. Overall, the 2024 rebound signals potential for renewed underwriting success and operational efficiency, though sustainability will depend on stabilizing these earnings swings through effective risk and claims management.
This analysis is for informational purposes only and does not constitute financial advice or recommendations for any investment decisions. Please consult with a qualified financial professional for personalized guidance.